COUNTERMEASURES AGAINST FALSE REPORTS FROM THE PUBLIC AT THE BREBES REGENCY FIRE DEPARTMENT
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Abstract
Background. False reporting to emergency services presents a significant operational and legal challenge. In the context of the Brebes Regency Fire Department, the act of falsification, wherein a report appears legitimate externally but is factually incorrect, undermines emergency response capabilities. This study was motivated by the need to address this issue, focusing on two central questions: (1) What are the primary motives of individuals who submit false reports to the Brebes Regency Fire Department? (2) What countermeasures has the department implemented to mitigate the occurrence and impact of these false reports in its jurisdiction?
Methods. This study utilizes a normative juridical approach. This method of legal research is characterized by its reliance on the analysis of library materials and secondary data, also known as doctrinal or literature-based research.
Results. The findings indicate several key motives for the submission of false reports. These include intentional acts driven by curiosity, often inspired by information found through online search engines and social media platforms. Other contributing factors identified are a lack of public knowledge (ignorance) regarding emergency protocols and genuine panic from reporters, which leads to inaccurate information. Furthermore, the research reveals that overlapping or redundant reports for a single incident create significant logistical difficulties for Fire Department personnel during operational preparations for various emergencies, such as fires, animal control (e.g., snake removal), and electrical hazards.
Conclusion. The primary countermeasure implemented by the Brebes Regency Fire Department is public education. The department actively informs the local community about correct and responsible reporting procedures. These efforts aim to enhance the department's operational effectiveness, accountability, and transparency. Ultimately, the success of these public service objectives is fundamentally dependent on fostering cooperation and support from the community it serves
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