A Comparative Study Of Consumers As Users Of Ios And Android Smartphones In Jakarta
Main Article Content
Abstract
Background. This study investigates the usage patterns of iOS and Android operating systems among users in Jakarta.
Aim. We aimed to analyze the roles of brand image and lifestyle as independent and mediating variables affecting users' repurchase intentions.
Methods. Our SPSS analysis surveyed 205 respondents (146 Android and 59 iOS users).
Result. That brand image does not significantly influence Android users' repurchase intentions, indicating that other factors may be more critical in their decision-making. Similarly, lifestyle had no significant effect on iOS users' repurchase intentions, suggesting that lifestyle choices may not drive brand loyalty in this demographic. Additionally, our mediation analysis showed that flagship products impact consumers differently based on their operating systems, highlighting the complexity of consumer behavior in the tech market.
Conclusion. This study underscores the nuanced interactions between brand image, lifestyle, and user intentions across different platforms.
Implication: These findings provide important insights into the Jakarta market. They also highlight the need for further research in diverse contexts to fully understand the dynamics of brand image and repurchase intention across different consumer segments and geographical areas.
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Kala, D.; Chaubey, D. Impact of electronic word of mouth on brand image and purchase intention towards lifestyle products in India. Pac. Bus. Rev. Int. 2018, 10, 135–144.
Ramadhan, M.; Muthohar, M. The influence of perceived price, perceived quality, brand image, and store image on the purchase intention of Hypermart private label. In Proceedings of the 16th International Symposium on Management (Insyma 2019), Manado, Indonesia, 4–6 March 2019; Volume 308, pp. 140–143.
Aghekyan-Simonian, M.; Forsythe, S.; Kwon, W.; Chattaraman, V. The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. J. Retail. Consum. Serv. 2012, 19, 325–331. [CrossRef]
Chen, H.; Yeh, S.; Huan, T. Nostalgic emotion, experiential value, brand image, and consumption intentions of customers of nostalgic-themed restaurants. J. Bus. Res. 2014, 67, 354–360. [CrossRef]
Lien, C.; Wen, M.; Huang, L.; Wu, K. Online hotel booking: The effects of brand image, price, trust and value on purchase intentions. Asia Pac. Manag. Rev. 2015, 20, 210–218. [CrossRef]
Yu, C.; Lin, P.; Chen, C. How brand image, country of origin, and self-congruity influence Internet users’ purchase intention. Soc. Behav. Pers. 2013, 41, 599–611. [CrossRef]
Hafilah, E., Chaer, V., & Usman, O. (2019). The effect of brand ambassador, brand image, product quality, and price on purchase decisions Samsung Smartphones. Brand Image, Product Quality, and Price on Purchase Decisions Samsung Smartphones (January 11, 2019). https://dx.doi.org/10.2139/ssrn.3314080
Hapsoro, B. B., & Hafidh, W. A. (2018). The influence of product quality, brand image on purchasing decisions through brand trust as mediating variable. Management Analysis Journal, 7(4), 528–539. https://doi.org/10.15294/maj.v7i4.30407
Hasanah, S. H. (2019). Pengaruh citra merek, kepercayaan merek, dan persepsi kualitas produk terhadap keputusan pembelian smartphone oppo di Kecamatan Kalianget. Universitas Wiraraja. http://repository.wiraraja.ac.id/id/eprint/306
Hatta, I. H., Rachbini, W., & Parenrengi, S. (2018). Analysis of product innovation, product quality, promotion, and price, and purchase decisions. South East Asia Journal of Contemporary Business, 16(5), 183–189. http://www.seajbel.com/wp-content/uploads/2018/11/seajbel5_268.pdf
Kala, D., & Chaubey, D. S. (2018). The effect of eWOM communication on brand image and purchase intention towards lifestyle products in India. International Journal of Services, Economics and Management, 9(2), 143–157. https://www.researchgate.net/profile/Dhani- Chaubey/post/Can_someone_suggest_me_that_what_are_the_guidelines_to_adopt_a_questionnair e_in_a_research_paper/attachment/5f35719ced60840001c6d041/AS%3A924116756463616%4015 97338012246/download/The+effect+of+eWOM+c
Kotler, P., & Armstrong, G. (2010). Principles of marketing. Pearson education.
Kotler, P., & Keller, K. L. (2009). Manajemen pemasaran, edisi 13. Jakarta: Erlangga, 14.
Mahanani, E. (2018). Pengaruh citra merek, kualitas produk, harga dan gaya hidup terhadap keputusan
pembelian produk Mataharimall. Com. Journal Ikhraith Humaniora, 2(1), 53–61. http://repository.upi-yai.ac.id/1922/
Abdul, n.d. (2021). “Sample Size Determination Using Krejcie and Morgan Table”. February 2021. DOI: 10.13140/RG.2.2.11445.19687
Sahani, A. (2017). “Android v/s IOS – The Unceasing Battle”. International Journal of Computer Applications, (2017), 23-26, 180(3)
Rane, N.L., Achari. A., Coudhary.S.P. (2023). “Enhancing Customer Loyalty Through Quality of Service: Effective Strategies to Improve Customer Satisfaction” International Research Journal of Modernization in Engineering Technology and Science. Volume:05/Issue:05/May-2023
Peter C. V, Thijs. B, Yakov. B, Abhi. B, John. Q. D, Nicolai. F, & Michael. H. “Digital transformation: A multidisciplinary reflection and research agenda”. Journal of Business Research, Volume 122, 2021.
Nasri. L.R., Karnit. L., Shamandour. M., & Khnouf, V., (2023). “The Effect of Brand Image on Customer Purchase Decision”. Journal of Service, Innovation and Sustainable Development. Vol. 4 (2023) No. 1, pp. 58-71.