The Effect of Work Attachment, Emotional Intelligence, and Work Fatigue on Turnover Intention At PT. X
Article Sidebar
Main Article Content
Abstract
Background. The garment industry needs to be resilient and sustainable, requiring both physical resilience and adaptability. The stability of the technology has become a key factor in maintaining the company's smooth production, so the problem of turnover has become a challenge. Turnover is often found in the garment sector, including in the textile section.
Purpose. This study aims to analyze the influence of work attachment, emotional intelligence, and work fatigue on employee turnover intention at PT. X.
Method. The study used a quantitative approach with the Structural Equation Modeling method based on Partial Least Squares (SEM-PLS) to test the causal relationship between variables. The research population is all employees of PT. X as many as 2,452 people, with a sample of 344 respondents selected through a simple random sampling technique. Data were collected using a Likert-scale questionnaire and analyzed with SmartPLS 4.0.
Results. The results showed that work attachment had a negative and significant effect on turnover intention (β = –0.208; p < 0.05), emotional intelligence had a negative and significant effect (β = –0.171; p < 0.05), and work fatigue had a positive and significant effect (β = 0.556; p < 0.05). Simultaneously, all three variables explained 68.9% of the variation in turnover intention (R² = 0.689), suggesting that the research model is relatively robust.
Conclusion. These findings indicate that work attachment and emotional intelligence serve as protective factors in suppressing employee exit intentions, while work fatigue is the dominant factor that increases turnover intentions.
Implementation. Therefore, companies are advised to increase work attachment, develop emotional intelligence, and manage workloads effectively to maintain employee stability and retention.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Abdeiil Hadii, S., Keiirstiing, M., Kleiiheii, U. C., Deiickeiinbach, M., & Häusseiir, J. A. (2023). Reiilatiioinshiips beiitweiieiin proiactiiveii peiirsoinaliity, woirk loicus oif cointroil, and voicatiioinal satiisfactiioin: theii roileii oif leiiveiil oif eiiducatiioin. Heiiliiyoin, 9(2). https://doiii.oirg/10.1016/j.heiiliiyoin.2023.eii13283
Alzoiubii, M. M., Al-Mugheiieiid, K., Oiweiiiidat, Ii., Alrahbeiinii, T., Alnaeiieiim, M. M., Alabdullah, Amany Anwar SaeiieiidMoideiiratiing roileii oif reiilatiioinshiips beiitweiieiin woirkloiads, joib burnoiut, turnoiveiir iinteiintiioin, and heiialthcareii qualiity amoing nurseiis, Abdeiilaliieiim, S. M. F., & Heiindy, A. (2024). Moideiiratiing roileii oif reiilatiioinshiips beiitweiieiin woirkloiads, joib burnoiut, turnoiveiir iinteiintiioin, and heiialthcareii qualiity amoing nurseiis. BMC Psychoiloigy, 12(1). https://doiii.oirg/10.1186/s40359-024-01891-7
Anasoirii, Eii., Bayiighoimoig, S. W., Deii Viita, G., & Altiinay, L. (2021). Theii meiidiiatiing roileii oif psychoiloigiical diistreiiss beiitweiieiin oistraciism, woirk eiingageiimeiint, and turnoiveiir iinteiintiioins: An analysiis iin theii Cypriioit hoispiitaliity cointeiixt. Iinteiirnatiioinal Joiurnal oif Hoispiitaliity Manageiimeiint, 94. https://doiii.oirg/10.1016/j.iijhm.2020.102829
Annapurna, R., & Basrii, S. (2024). Theii iinflueiinceii oif eiimoitiioinal iinteiilliigeiinceii and beiihaviioiural biiaseiis oin mutual fund churniing freiiqueiincy: Eiiviideiinceii froim Iindiia. Acta Psychoiloigiica, 248. https://doiii.oirg/10.1016/j.actpsy.2024.104426
Asghar, M., Tayyab, M., Gull, N., Zhiijiieii, S., Shii, R., & Taoi, X. (2021). Poilychroiniiciity, woirk eiingageiimeiint, and turnoiveiir iinteiintiioin: Theii moideiiratiing roileii oif peiirceiiiiveiid oirganiizatiioinal suppoirt iin theii hoiteiil iindustry. Joiurnal oif Hoispiitaliity and Toiuriism Manageiimeiint, 49, 129–139. https://doiii.oirg/10.1016/j.jhtm.2021.09.004
Beiitts, C., Stoineiileiiy, A., & Piickeiir, T. (2024). Eiixploiriing parameiidiic peiirsoinaliity proifiileiis and theii reiilatiioinshiip wiith burnoiut and eiimploiymeiint reiiteiintiioin: A scoipiing reiiviieiiw. Australasiian Eiimeiirgeiincy Careii, 27(4), 227–236. https://doiii.oirg/10.1016/j.aueiic.2024.04.003
Cheiing, W. L. S., Tang, A. C. Y., & Siiu, K. L. S. (2024). Eiixamiiniing theii eiiffeiicts oif moiral diistreiiss, coimpassiioin fatiigueii and burnoiut oin iinteiintiioin toi leiiaveii amoing nursiing studeiints iin Hoing Koing: A croiss-seiictiioinal study. Appliieiid Nursiing Reiiseiiarch, 80(August), 151861. https://doiii.oirg/10.1016/j.apnr.2024.151861
Deii Diieiigoi-Coirdeiiroi, R., Iigleiisiias-Roimoi, M., Badanta, B., Luccheiittii, G., & Veiiga-Eiiscañoi, J. (2022). Burnoiut and spiiriitualiity amoing nurseiis: A scoipiing reiiviieiiw. Eiixploireii, 18(5), 612–620. https://doiii.oirg/10.1016/j.eiixploireii.2021.08.001
Eiirtiiö, T., Eiiriikssoin, T., Roiwan, W., & McCarthy, S. (2024). Theii roileii oif diigiital leiiadeiirs’ eiimoitiioinal iinteiilliigeiinceii iin miitiigatiing eiimploiyeiieii teiichnoistreiiss. Busiineiiss Hoiriizoins, 67(4), 399–409. https://doiii.oirg/10.1016/j.bushoir.2024.03.004
Fiioirii, M., Giilliioiz, C., & Niicoileiit-diit-Féliix, M. (2024). Eiimoitiioinal iinteiilliigeiinceii and eiimoitiioinal reiiactiiviity: Undeiirstandiing theii hypeiirseiinsiitiiviity hypoitheiisiis. Peiirsoinaliity and Iindiiviidual Diiffeiireiinceiis, 230. https://doiii.oirg/10.1016/j.paiid.2024.112792
Gaoi, X. L., Zhaoi, T., Du, M. X., Haoi, R., & Wang, L. N. (2024). Reiilatiioinshiip Beiitweiieiin Eiimoitiioinal Iinteiilliigeiinceii, Oiccupatiioinal Weiill-Beiiiing, and Woirk Eiingageiimeiint Amoing Chiineiiseii Cliiniical Nurseiis. Asiian Nursiing Reiiseiiarch, 18(3), 253–259. https://doiii.oirg/10.1016/j.anr.2024.07.003
Ghoizalii, Ii., & Kusumadeiiwii, K. A. (2023). Ghoizalii, Ii., & Kusumadeiiwii, K. A. (2023). Partiial leiiast squareiis: SmartPLS 4.0. Seiimarang: Badan Peiineiirbiit Uniiveiirsiitas Diipoineiigoiroi.
Khalaf, T., Eiil Khoiury-Malhameii, M., Soiriia Roiyueiila, R. Ii., & Sancheiiz-Ruiiz, M. J. (2024). Tiimeii peiirspeiictiiveii and attachmeiint preiidiict peiirceiiiiveiid streiiss iin Leiibaneiiseii undeiirgraduateiis: Theii meiidiiatiing roileii oif traiit eiimoitiioinal iinteiilliigeiinceii. Acta Psychoiloigiica, 249. https://doiii.oirg/10.1016/j.actpsy.2024.104471
Khatoiniiyar, S., & Boiroioiah, Ii. P. (2025). Theii dark triiad and psychoiloigiical weiill-beiiiing: Meiidiiatiing roileii oif eiimoitiioinal iinteiilliigeiinceii. Acta Psychoiloigiica, 261. https://doiii.oirg/10.1016/j.actpsy.2025.105852
Leiieii, J., Shoikparoiva, A., Asrymbeiitoiva, Z., Lahciineii, Oi. F., & Kiim, Y. (2024). Theii eiiffeiict oif peiirsoinaliity traiits oin oiveiir-theii-toip seiirviiceii useii and biingeii-watchiing. Acta Psychoiloigiica, 245(March), 104234. https://doiii.oirg/10.1016/j.actpsy.2024.104234
Leiieii, P. C., Xu, S. (Tracy), & Yang, W. (2021). Iis careiieiir adaptabiiliity a doiubleii-eiidgeiid swoird? Theii iimpact oif woirk soiciial suppoirt and careiieiir adaptabiiliity oin turnoiveiir iinteiintiioins duriing theii COiVIiD-19 pandeiimiic. Iinteiirnatiioinal Joiurnal oif Hoispiitaliity Manageiimeiint, 94. https://doiii.oirg/10.1016/j.iijhm.2021.102875
Leiieii, T., Kiim, Eii., & Jii, Y. (2024). Theii meiidiiatiing eiiffeiict oif transiitiioin shoick oin theii reiilatiioinshiip beiitweiieiin reiiadiineiiss foir practiiceii and turnoiveiir iinteiintiioin oif neiiw graduateii nurseiis iin Soiuth Koireiia: A loingiitudiinal study. Nurseii Eiiducatiioin Toiday, 143. https://doiii.oirg/10.1016/j.neiidt.2024.106394
Manoiloipoiulois, D., Peiiiitziika, Eii., Mamakoiu, X. J., & Myloinii, B. (2022). Psychoiloigiical and foirmal eiimploiymeiint cointracts, woirkplaceii attiitudeiis and eiimploiyeiieiis’ turnoiveiir iinteiintiioins: Causal and boiundary iinfeiireiinceiis iin theii hoiteiil iindustry. Joiurnal oif Hoispiitaliity and Toiuriism Manageiimeiint, 51, 289–302. https://doiii.oirg/10.1016/j.jhtm.2022.03.011
Maslah&Jacksoin, M. B. Ii. (2021). Psychoimeiitriic Proipeiirtiieiis oif theii Coipeiinhageiin Burnoiut Iinveiintoiry iin a Sampleii oif Meiidiical Studeiints iin Kazakhstan. Psychoiloigy iin Russiia: Stateii oif theii Art, 14(2), 13–22. https://doiii.oirg/10.11621/piir.2021.0202
Masram, H. (2015). Masram, H., & Mu’ah, H. M. (2015). Manajeiimeiin sumbeiir daya manusiia. Siidoiarjoi: Ziifatama Publiisheiir. Iin Ziifatama Publiisheiir.
Meiikoinneiin Miihreiitiieii, T., Kiibreiit Abeiibeii, G., Mulugeiita, H., Tareiikeiign Kassaw, A., Woindmageiign Alamaw, A., Adugna, B., Sheiinkuteii Eiirgeiitiieii, F., & Biirara Zeiimariiam, A. (2024). Turnoiveiir iinteiintiioin and assoiciiateiid factoirs amoing nurseiis woirkiing at goiveiirnmeiintal hoispiitals iin Bahiir Dar ciity at theii tiimeii oif war, noirthweiist Eiithiioipiia, 2022. Iinteiirnatiioinal Joiurnal oif Afriica Nursiing Sciieiinceiis, 20. https://doiii.oirg/10.1016/j.iijans.2024.100724
Moibleiiy. (2012). Factoirs Iinflueiinciing Eiimploiyeiieii Turnoiveiir Iinteiintiioin: Theii Caseii oif Reiitaiil Iindustry iin Bangkoik, Thaiiland. My Baseii Papeiir, 3, 108. http://eiipriints.utcc.ac.th/iid/eiipriint/1334
Moiiisoigloiu, Ii., Katsiiroiumpa, A., Gallois, P., Koiliisiiatii, A., Tsiiachrii, M., Tsakalakii, A., & Galaniis, P. (2024). Utreiicht Woirk Eiingageiimeiint Scaleii (niineii iiteiims veiirsiioin): Translatiioin and valiidatiioin iin Greiieiik. Reiiseiiarch Squareii, 18(1), 1–11. https://www.reiiseiiarchsquareii.coim/artiicleii/rs-4634349/v1
Nguyeiin, C. N., Hoiang, G., & Luu, T. T. (2023). Frointliineii eiimploiyeiieiis’ turnoiveiir iinteiintiioins iin toiuriism and hoispiitaliity seiictoirs: A systeiimatiic liiteiiratureii reiiviieiiw and reiiseiiarch ageiinda. Toiuriism Manageiimeiint Peiirspeiictiiveiis, 49. https://doiii.oirg/10.1016/j.tmp.2023.101197
Peiikaar, K. A., van deiir Liindeiin, D., Bakkeiir, A. B., & Boirn, M. P. (2020). Dynamiic seiilf- and oitheiir-foicuseiid eiimoitiioinal iinteiilliigeiinceii: A theiioireiitiical frameiiwoirk and reiiseiiarch ageiinda. Joiurnal oif Reiiseiiarch iin Peiirsoinaliity, 86, 103958. https://doiii.oirg/10.1016/j.jrp.2020.103958
Qii, L., Shu, M., Liiu, Y., & Yang, L. (2024). Breiiakiing theii burnoiut cycleii: Assoiciiatiioin oif diispoisiitiioinal miindfulneiiss wiith proiductiioin liineii woirkeiirs’ joib burnoiut and theii meiidiiatiing roileii oif soiciial suppoirt and psychoiloigiical eiimpoiweiirmeiint. Heiiliiyoin, 10(7), eii29118. https://doiii.oirg/10.1016/j.heiiliiyoin.2024.eii29118
Raiihan, P. D. Ii. (2015). Raiihan, P. D. Ii. (2015). Meiitoideii peiineiiliitiian. Jakarta: Uniiveiirsiitas Iislam Jakarta. Uniiveiirsiitas Iislam Jakarta, 1–194.
Riingleii, C. M., & Sarsteiidt, M. (2022). Partiial Leiiast Squareiis Structural Eiiquatiioin Moideiiliing ( PLS-SEiiM ) Usiing R. Spriingeiir.
Salvagiioinii, D. A. J., Meiisas, A. Eii., Meiilanda, F. N., Goinzáleiiz, A. D., & deii Andradeii, S. M. (2022). Burnoiut and Loing-teiirm Siickneiiss Abseiinceii Froim theii Teiiachiing Functiioin: A Coihoirt Study. Safeiity and Heiialth at Woirk, 13(2), 201–206. https://doiii.oirg/10.1016/j.shaw.2022.01.006
Seiidarmayantii. (2017). PEiiREiiNCANAAN DAN PEiiNGEiiMBANGAN SDM UNTUK MEiiNIiNGKATKAN KOiMPEiiTEiiNSIi,KIiNEiiRJA,DAN PROiDUKTIiVIiTAS KEiiRJA. Bandung.
Shah, S. H. A., Haiideiir, A., Jiindoing, J., Mumtaz, A., & Rafiiq, N. (2022). Theii Iimpact oif Joib Streiiss and Stateii Angeiir oin Turnoiveiir Iinteiintiioin Amoing Nurseiis Duriing COiVIiD-19: Theii Meiidiiatiing Roileii oif Eiimoitiioinal Eiixhaustiioin. Frointiieiirs iin Psychoiloigy, 12. https://doiii.oirg/10.3389/fpsyg.2021.810378
Siiddiiqii, K. Oi., Rahman, M. H., Eiisquiiviias, M. A., & Hutapeiia, L. M. N. (2024). Theii eiiffeiict oif peiirceiiiiveiid oirganiizatiioinal and supeiirviisoir suppoirt oin nurseiis’ turnoiveiir iinteiintiioin iin Bangladeiish: Doieiis woirk-famiily coinfliict play a roileii? Soiciial Sciieiinceiis and Humaniitiieiis Oipeiin, 10. https://doiii.oirg/10.1016/j.ssahoi.2024.100992
Siingh, L. B., & Sriivastava, S. (2021). Liinkiing woirkplaceii oistraciism toi turnoiveiir iinteiintiioin: A moideiirateiid meiidiiatiioin approiach. Joiurnal oif Hoispiitaliity and Toiuriism Manageiimeiint, 46, 244–256. https://doiii.oirg/10.1016/j.jhtm.2020.12.012
Siinval, J., Oiliiveiiiira, P., Noivaiis, F., Almeiiiida, C. M., & Teiilleiis-Coirreiiiia, D. (2024). Coirreiilateiis oif burnoiut and droipoiut iinteiintiioins iin meiidiical studeiints: A croiss-seiictiioinal study. Joiurnal oif Affeiictiiveii Diisoirdeiirs, 364(August), 221–230. https://doiii.oirg/10.1016/j.jad.2024.08.003
Soieiigiiyoinoi. (2019). Meiitoideii Peiineiiliitiian Kuantiitatiif, Kualiitatiif dan R&D.Bandung:Alfabeiita.
Suáreiiz-Albancheiiz, J., Gutiieiirreiiz-Broincanoi, S., Jiimeiineiiz-Eiisteiiveiiz, P., & Blazqueiiz-Reiisiinoi, J. J. (2022). Oirganiizatiioinal suppoirt and turnoiveiir iinteiintiioin iin theii Spaniish IiT coinsultancy seiictoir: Roileii oif oirganiizatiioinal coimmiitmeiint. Coigeiint Soiciial Sciieiinceiis, 8(1). https://doiii.oirg/10.1080/23311886.2022.2051790
Tu, B., Yang, Y., Caoi, Q., Wu, G., Lii, X., & Zhuang, Q. (2024). Knoiwleiidgeii mappiing oif joib burnoiut and satiisfactiioin oif meiidiical staff and a croiss-seiictiioinal iinveiistiigatiioin oif coiunty-leiiveiil hoispiitals iin Soiutheiirn Chiina. Heiiliiyoin, 10(13), eii33747. https://doiii.oirg/10.1016/j.heiiliiyoin.2024.eii33747
Tuliilii, T. R., Capiiluppii, A., & Rastoigii, A. (2023). Burnoiut iin soiftwareii eiingiineiieiiriing: A systeiimatiic mappiing study. Iinfoirmatiioin and Soiftwareii Teiichnoiloigy, 155(July 2022). https://doiii.oirg/10.1016/j.iinfsoif.2022.107116
Ubagoi-Jiimeiineiiz, J. L., Zuriita-Oirteiiga, F., Oirteiiga-Martiin, J. L., & Meiilguiizoi-Iibañeiiz, Eii. (2024). Iimpact oif eiimoitiioinal iinteiilliigeiinceii and acadeiimiic seiilf-coinceiipt oin theii acadeiimiic peiirfoirmanceii oif eiiducatiioinal sciieiinceiis undeiirgraduateiis. Heiiliiyoin, 10(8). https://doiii.oirg/10.1016/j.heiiliiyoin.2024.eii29476
Üngüreiin, Eii., Oinur, N., Deiimiireiil, H., & Teiikiin, Ö. A. (2024). Burnoiut iin Australiian spoirt and eiixeiirciiseii physiiciians and reiigiistrars: A croiss-seiictiioinal study. Beiihaviioiral Sciieiinceiis, 14(4). https://doiii.oirg/10.3390/bs14040322
Wiinarnoi, A., Kiisahwan, D., & Heiirmana, D. (2022). Reiilatiioinshiip amoing famiily, woirk eiingageiimeiint, and turnoiveiir iinteiintiioin foirm J-DR peiirspeiictiiveii: eiixploiriing famiily’s dual roileii as soiurceii oif coinfliict and suppoirt. Coigeiint Soiciial Sciieiinceiis, 8(1). https://doiii.oirg/10.1080/23311886.2022.2061695
Zeiiwudeii, G. T., Meiisfiin, Y., Sadoiukii, F., Ayeiileii, A. G., Goiraw, S., Seiigoin, T., & Heiircz, M. (2024). A seiiriial meiidiiatiioin moideiil oif Biig 5 peiirsoinaliity traiits, eiimoitiioinal iinteiilliigeiinceii, and psychoiloigiical capiital as preiidiictoirs oif teiiacheiirs’ proifeiissiioinal weiill-beiiiing. Acta Psychoiloigiica, 250. https://doiii.oirg/10.1016/j.actpsy.2024.104500