Work System Improvement in the Production Process Station Area PT SMS Using Macro Ergonomics and Design (MEAD) to Increase Productivity
Main Article Content
Abstract
Background. PT SMS produces bottled drinking water (amdk) in gallons and cups with Vit and Forme brands for gallon packaging and Airnes, Forma, and OK Oce brands in cup packaging. In identifying the problem at PT SMS, it was found that the work system is not well-designed and lacks ergonomics at several workstations, which has an impact on achieving less than optimal daily productivity. The output per work shift set by the company is 2,100 gallons and 3,150 boxes for cup packaging, but in fact, it can only produce approximately 2,050 gallons and 3,000 boxes.
Aim. Analyze the factors that cause the work system to be less effective and less ergonomic. The formulation of work system factors encompasses physical work environment factors, equipment, infrastructure, machinery, workload factors, and organisational factors.
Methods. The Macro Ergonomic Analysis and Design (MEAD) method is used to identify factors that affect the work system and then implement improvements and design changes based on the identified factors.
Results. Physical work environment factors and organisational factors are problems within the work system at PT SMS, as the workspace designated for the production workflow lacks ergonomic support for employees' postures while working, and task management is inadequate. The machinery has not been crafted based on the anthropometric measurements of the workers. Oversight is absent for the work being done, and the standard time required for the production process has yet to be established. So that it increases productivity per work shift at PT. SMS is not optimal and experiences over time.
Conclusions. Redesign of physical work environment facilities, scheduling of rest periods, and organisational factors through supervision from PT SMS resulted in output per shift meeting the standards set by the company..
Implication. The application of MEAD can identify factors that cause suboptimal productivity. Redesigning ergonomic physical work environment facilities, scheduling rest periods, and supervisory organisational factors within the company have an impact on optimising productivity, as measured by the output per shift set by the company
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Aziz, D., & Tarya, A. (2024). Saltwater Intrusion at Kapuas Besar Estuary Using 1-Dimensional Analytical Method. IOP Conference Series: Earth and Environmental Science, 1298(1). https://doi.org/10.1088/1755-1315/1298/1/012003
Cahyadi, A., & Setiawan, H. (2021). Rancangan Perbaikan Postur Kerja Dan Temperatur Lingkungan Kerja Yang Ergonomi Untuk Meningkatkan Produktivitas Tiang Kotak Sampah. SAINTEK : Jurnal Ilmiah Sains Dan Teknologi Industri, 4(1), 33–41. https://doi.org/10.32524/saintek.v4i1.148
Carlos, J., & Hugues, O. (2024). Organizational and Human Factors in Dentistry : A Macroergonomic Approach to Maximize Dental Practice Performance and Minimize Burnout and Psychophysical Stress. 47–51.
Danial, M. M., Purnaini, R., Hadary, F., Lestari, A. D., Prasetya, H., Yhavez, D. D., Putri, E. M., & Apriyantine. (2024). Small Scale Plant of Desalination Using Multiple Tray Aerator and Two Different Membranes of Reverse Osmosis Using Low-Pressure Pump. IOP Conference Series: Earth and Environmental Science, 1298(1). https://doi.org/10.1088/1755-1315/1298/1/012008
Davey, S. L., Lee, B. J., Robbins, T., & Thake, C. D. (2024). Prevalence of occupational heat stress across the seasons and its management amongst healthcare professionals in the UK. Applied Ergonomics, 118(April), 104281. https://doi.org/10.1016/j.apergo.2024.104281
El Ahmady, F. R., Martini, S., & Kusnayat, A. (2020). Penerapan Metode Ergonomic Function Deployment Dalam Perancangan Alat Bantu Untuk Menurunkan Balok Kayu. JISI: Jurnal Integrasi Sistem Industri, 7(1), 21. https://doi.org/10.24853/jisi.7.1.21-30
Esmaeili, R., Shakerian, M., Esmaeili, S. V., Jalali, M., Pouya, A. B., & Karimi, A. (2023). A multicomponent quasi-experimental ergonomic interventional study: long-term parallel four-groups interventions. BMC Musculoskeletal Disorders, 24(1), 1–15. https://doi.org/10.1186/s12891-023-06220-4
Fadhilah, N., Abdul Rahim Matondang, & Anizar Anizar. (2024). Assessing Work System Processes Using Macroergonomic Analysis and Design Approach: A Literature Review. Jurnal Sistem Teknik Industri, 26(1), 47–56. https://doi.org/10.32734/jsti.v26i1.12878
H Setiawan & M Rinamurti Series, I. O. P. C. (n.d.). Recommendations of ergonomic checkpoints and total ergonomics intervention in the pempek kemplang palembang industry Recommendations of e rgonomic c heckpoints and t otal e rgonomics i ntervention in t he p empek k emplang p alembang i ndustry. https://doi.org/10.1088/1757-899X/885/1/012057
Hadasa, Y. B., Murdjito, Prastianto, R. W., Djatmiko, E. B., Wahyudi, & Faiz, M. (2024). Study on the effects of lifting loads on the longitudinal strength of a crane barge during heavy lifting operations due to various angle of crane rotation. IOP Conference Series: Earth and Environmental Science, 1298(1). https://doi.org/10.1088/1755-1315/1298/1/012021
Hasanain, B. (2024). The Role of Ergonomic and Human Factors in Sustainable Manufacturing: A Review. Machines, 12(3). https://doi.org/10.3390/machines12030159
Hughes, N., Jia, Y., Sujan, M., Lawton, T., Habli, I., & McDermid, J. (2024). Contextual design requirements for decision-support tools involved in weaning patients from mechanical ventilation in intensive care units. Applied Ergonomics, 118(April), 104275. https://doi.org/10.1016/j.apergo.2024.104275
Jamali, N., Gharib, M. R., Moayyedian, M., & Hedayati-Dezfooli, M. (2024). Machine Learning for Optimizing Macro-ergonomics in Pharmaceutical Supply Chain. International Journal of Computational Intelligence Systems, 17(1). https://doi.org/10.1007/s44196-024-00513-9
Lee, C., Shin, M. J., Eniyandunmo, D., Anwar, A., Kim, E., Kim, K., Yoo, J. K., & Lee, C. (2024). Predicting Driver’s mental workload using physiological signals: A functional data analysis approach. Applied Ergonomics, 118(March), 104274. https://doi.org/10.1016/j.apergo.2024.104274
Ma, F., & Zuhair, M. H. (2024). Examination of the Impact of Work System Variables on Job Satisfaction Utilizing the MOQS Methodology. 7(2), 134–147.
Mahfirah’eni, R., & Suhardi, B. (2021). Implementation of Macroergonomics in Human Safety. Asian Journal of Social Science and Management Technology, 3(6), 2313–7410. www.ajssmt.com
Mead, D., Hidayat, T., Triaananda, Z., Hendrick, W., & Kleiner, B. M. (2024). Analysis Global Usulan Perancangan Sistem Kerja dengan Metode. Jurnal Inovasi. 2(2), 238–248.
Nurmianto, E., Kusuma, S. H., Soehardjoepri, S., Nadhiroh, S. R., Rahmaningsih, S., Fauziah, F. N., & Trikurniawan, G. S. (2024). Processed Seafood Determination for Fishermen Prosperity Using Macro Ergonomic and Analytical Hierarchy Process. IOP Conference Series: Earth and Environmental Science, 1298(1). https://doi.org/10.1088/1755-1315/1298/1/012009
Okunade, O. S., Oladokun, V. O., Iwu-Jaja, C. J., Jaca, A., & Wiysonge, C. S. (2023). Protocol for a scoping review of work system design in health care. F1000Research, 12, 1–13. https://doi.org/10.12688/f1000research.128913.2
Rodríguez, Y., Pérez, E., & Robertson, M. M. (2022). Ergonomic Maturity Model: A tool for integrating ergonomics/human factors into organizations. Work, 73(s1), S279–S292. https://doi.org/10.3233/WOR-211142
Selamat, M. N., Mohd, R. H., Mukapit, M., Abdul Aziz, S. F., & Omar, N. H. (2021). A Review on Participatory Ergonomic Approaches: What ‘Participants’ mean to the Organization? International Journal of Academic Research in Business and Social Sciences, 11(8), 612–627. https://doi.org/10.6007/ijarbss/v11-i8/10068
Setiawan, H., Rinamurti, M., Kusmindari, C. D., & Alfian, A. (2023). Ergonomic Hazard Measurement , Evaluation and Controlling in the Pempek Palembang Home Industry Based on SNI 9011 : 2021. 8(6).
Setiawan, H., Susanto, S., Budiarto, D., & Alfian, A. (2025c). Recommendations for Sustainable Waste Management Technology in Palembang City. 2(4), 254–266. https://doi.org/10.62885/agrosci.v2i4.641
Setiawan, H., Susanto, S., Rinamurti, M., & Alfian, A. (2025a). Design and Implementation of Green Human Resource Management ( Green HRM ) in SMEs Palembang City. 2(3), 188–198. https://doi.org/10.62885/ekuisci.v2i3.597
Setiawan, H., Susanto, S., Rinamurti, M., & Alfian, A. (2025b). Design of a Round Tofu Printer Using the Ergo-Product Design Method ( Case Study : Mr . Andi ’ s Tofu Factory Palembang ). 2(4), 234–245. https://doi.org/10.62885/improsci.v2i4.614
Setiawan, H., Susanto, S., Rinamurti, M., & Alfian, A. (2025c). Ergo-Technopreneurship Training to Improve Knowledge and Attitude of Technology Entrepreneurs Palembang Local Culinary Traders. 2(4), 226–236. https://doi.org/10.62885/ekuisci.v2i4.633
Setiawan, H., Susanto, S., Rinamurti, M., & Pratama, Y. D. (2024a). Implementation of A Total Ergonomics Approach To Improve the Quality of Life of Freight Workers In 16 Ilir Market , Palembang City , South Sumatera Province. 2(3), 172–182. https://doi.org/10.62885/medisci.v2i3.596
Setiawan, H., Susanto, S., Rinamurti, M., & Pratama, Y. D. (2024b). Implementation of Ergo-Tourism and Local Wisdom to Design Tourism Village Governance Based on Balinese Cultur in Darma Buana , Belitang II South Sumatera Province. 2(3), 237–247. https://doi.org/10.62885/toursci.v2i3.618
Silvianita, Harahap, A. A., & Khamidi, M. F. (2024). Operation failure of risk analysis on floating storage and offloading. IOP Conference Series: Earth and Environmental Science, 1298(1). https://doi.org/10.1088/1755-1315/1298/1/012031
Swann, L., Popovic, V., & Wiredja, D. (2024). Visual inspection problem-solving strategies at different experience levels. Applied Ergonomics, 118(March), 104273. https://doi.org/10.1016/j.apergo.2024.104273
Versloot, A. H. C., Jackson, J. A., van Rijn, R. M., Elbers, R. G., Søgaard, K., Macri, E. M., Koes, B., Burdorf, A., Chiarotto, A., & Gerger, H. (2024). Physical and psychosocial work-related exposures and the occurrence of disorders of the shoulder: A systematic review update. Applied Ergonomics, 118(January). https://doi.org/10.1016/j.apergo.2024.104277
 
                      