Analysis of Governance and Digitalization of Processes Import Technical Trace Verification (VPTI) in Indonesia (Study on Efficiency, State Data Security, CLN-SLN Integration, and Digital Transformation Roadmap towards the ISO 17020 and ISO 9001 Standard VPTI System)
Main Article Content
Abstract
Background. Technical Import Verification (VPTI — Verifikasi Rechercheran Teknis Impor) is a strategic import control mechanism implemented at the country of origin as the primary compliance gateway before goods enter Indonesian customs territory. Since the liberalization of VPTI services to private operators—following its previous exclusive assignment to the KSO SCI-SI joint operation as the government's sole designee—state revenue from VPTI services has paradoxically declined by more than 50% of market potential.
Aims. This phenomenon is driven by service fragmentation, operational inefficiency, data security vulnerabilities, and system disconnects between domestic processing and overseas activities conducted by Foreign Surveyors (SLN) and Foreign Collectors (CLN).
Methods. This study employs a qualitative-quantitative systems analysis approach using business process mapping, gap analysis against ISO 17020:2012 and ISO 9001:2015 standards, and process cost modeling to identify root causes and formulate a comprehensive VPTI digitalization architecture.
Result. Findings indicate that implementing an integrated digital VPTI platform—incorporating e-Registration, e-Inspection, e-Report, e-Payment, and e-Monitoring modules based on Government Data Sovereignty principles—has the potential to improve average process efficiency by 65%, secure 100% of technical import data within the state system, recover revenue potential to 85-90% of the existing market, and accelerate VPTI turnaround time from an average of 7-12 working days to 2-4 working days.
Conclusion. This study proposes a 36-month, three-phase VPTI digitalization roadmap with an estimated digital infrastructure investment of IDR 85-120 billion and a projected positive return on investment within 18-24 months.
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